Key Responsibilities :
- Handle customer queries through voice and / or chat channels
- Provide clear and accurate information to customers
- Maintain professionalism during customer interactions
- Ensure timely resolution and customer satisfaction
- Follow process guidelines and documentation protocols
Candidate Profile :
Graduates and undergraduates are eligibleMust have very good verbal and written communication skillsCustomer-focused attitude and problem-solving abilityWillingness to work in a dynamic and fast-paced environmentComfortable with rotational shifts if requiredSkills Required
Customer Service, Communication Skills, Customer Support, International Process, Voice support, Chat Support