Customer Success Manager - Media Firm

Shopalyst offers a platform for brands to scale data-driven marketing with shoppable ads. With first-party purchase intent signals, we help brands leverage digital media with greater effectiveness and efficiency. You will be heading our customer success team, which help our customers adopt data-driven marketing at Manage service delivery and customer satisfaction (KPI : Responsiveness and Quality of Response)

• Analyze data trends and client performance
• Build and manage the operations team
• Provide input for product management and engineering Minimum of 10 years of relevant experience in Business Operations for a Digital Marketing agency, or media company.
• Experience in stakeholder and client management.
• Excellent communication, analytical, and influencing skills.
• Ability to build and manage a team of associates
• Ability to work and succeed in a dynamic, quickly-changing environment.

(ref : iimjobs.com)