HR Shared Services Officer

Key Responsibilities

• HR Processes & Administration
• Support the employee lifecycle with accurate HR administration and coordination.
• Act as the first point of contact for employee queries via email, phone, or face-to-face.
• Handle escalated issues and ensure timely communication of resolutions.
• Collaborate with payroll teams / providers to deliver timely information and reports.
• Compile routine management information reports and handle ad-hoc reporting requests.
• Assist with audit requests by providing required documentation promptly.
• Maintain 100% accuracy of employee records in the HR database.
• Deliver tasks within SLA and manage smaller ad-hoc HR projects.
• Strive for global consistency in HR processes, minimising variations.

Your Skills & Experience

Skills Required

Hr Operations, Hr Administration, Payroll Coordination