MNC Hiring For International Voice

Key Responsibilities :

• Handle inbound and outbound calls from international customers.
• Resolve customer queries and provide appropriate solutions and alternatives.
• Maintain a high level of customer satisfaction through excellent service.
• Document all call information according to standard operating procedures.
• Meet individual and team performance targets and quality standards.
• Follow up on customer interactions when necessary.

Eligibility Criteria :

Skills Required

Accent Neutralization, Customer Service, Problem Solving, Technical Support