International voice

Role & responsibilities

• Any graduate from Govt. recognized universities
• 10+2+3 Diploma Holder (equivalent to Graduation) from Govt. recognized universities
• Good customer service skill with command on written communication skills
• Basic technical knowledge of Computers, peripherals like Modem, Windows operating systems, Internet connectivity, Email software, Browser software.
• Ability to multi-task in usage of different applications and tools
• Typing speed of (30 to 45 words per minute)
• 10+2 Under-graduates with minimum 6 months prior International call center experience preferred
• 10+2 Under-graduates with minimum 6 months prior any industry experience acceptable
• Trainer score of 4,3,3,3
• Other criteria as decided by Business - defined in Silverback Hiring Criteria document
• Prior international call center work experience preferred
• Non-call center work experience would be irrelevant

Preferred candidate profile

who is willing to work in Night Shifts

who have minimum 6 months of experience in International voice process

Candidate with Excellent communication skills

Skills Required

International Voice Process, International Call, Technical Knowledge