Sr Specialist HR Shared Services

Your Job  :

• Manage the end-to-end employee life cycle of the employees (Hire to Retire)
• Assist in managing HR inquiries and employee requests, ensuring timely and accurate responses.
• Support the HR team in administrative tasks, including data entry, file management, and maintaining employee records.
• Manage Helpdesk as per defined SLAs and metrics
• HR Service Delivery : Oversee daily HR operations, including onboarding, offboarding, and transactional services.
• Process Improvement : Identify opportunities to streamline HR processes and improve efficiency.
• Compliance : Ensure adherence to HR policies and legal regulations.
• Data Accuracy : Maintain the integrity and accuracy of HR data in HR systems.
• Customer Satisfaction : Address employee queries and ensure a positive employee experience.
• KPI Management : Monitor and report on key performance indicators (KPIs) for HR Shared Services.
• Project Management : Lead HR projects and initiatives, such as system upgrades or process redesign.
• Collaboration : Work with other HR teams, HR Business Partners, and other departments.
• Continuous Improvement : Identify and implement process improvement initiatives to enhance the HR Shared Services function.

Other Responsibilities :

Required Qualifications  :

Years of Experience

Skills Required

Hr Administration, Process Improvement, Hr Policies, Project Management, Hrbp, HR Systems