Restroworks - Senior Key Account Manager

Responsibilities :

• Develop a solid and trusting relationship between major key clients and company.
• Collaborate with the Implementation teams to ensure that expectations set during the sales process are met in delivery.
• Operate as a key customer advocate - develop and maintain strong relationship with customers with the goal of best in class customer success.
• Coordinate with clients and decision makers to ensure timely contract and subscription renewals.
• Strategic planning to improve client results.
• Educate prospects and clients about Posist's products and services through presentations and product demonstrations.
• Negotiating contracts with clients and establishing timeline of performance.
• Collaborating with the sales team to maximize profit by up-selling or cross-selling.
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.
• Expanding relationships and bringing in new clients.

(ref : iimjobs.com)