Client Service Executive

RESPONSIBILITIES :

• Coordinate manage client visits in Mumbai and any other CG location as may be required (position will be based in Mumbai)
• Understanding host s requirements proactively suggest services from CVE portfolio
• Manage the logistics arrangement including transportation, FB, board room etc. in collaboration with stakeholders / vendors for every visit
• Understand the CG strength areas and build that into visits
• Provide excellent client service with positive attitude to every client
• Follow operational policies
• Complete reporting requirements
• Coordinating with other departments for seamless visit management
• Innovate for better service and operational processes
• Maintain visit related MIS and reports for better insights
• Must have knack for service delivery, especially hospitality
• Must have excellent problem solving, written verbal communication skills
• Proficient in Excel, Word, Power point etc.
• Must have excellent coordination / collaboration abilities

Skills Required

Microsoft Excel, Microsoft Powerpoint, Mis Reporting, crm software, Vendor Management, Client Service