Information Technology Technician

Company Overview

KR Mangalam School, part of the renowned K.R. Mangalam Group, has excelled in the education sector since 2004. With 14 schools and an esteemed university, our innovative approach provides diverse opportunities for growth and learning across multiple locations in India.

Job Overview

We are seeking a skilled male Information Technology Technician to join our vibrant team at KR Mangalam School. This full-time, mid-level role is based in Gurgaon, South Delhi, and Delhi, and requires 4 to 6 years of relevant work experience. The candidate will be responsible for supporting the schools IT infrastructure and ensuring seamless technological operations across campus facilities.

Qualifications and Skills

• Minimum 4 years of hands-on experience in IT technical support or related roles in a dynamic organization.
• Strong proficiency in network troubleshooting (Mandatory skill), with proven ability to resolve connectivity issues across multiple devices and platforms.
• Thorough understanding and experience in technical support (Mandatory skill), providing prompt solutions to hardware, software, and system queries.
• Practical expertise in managing and maintaining biometric attendance systems, including installation and troubleshooting (Mandatory skill).
• Solid knowledge of hardware maintenance, capable of diagnosing and repairing desktops, laptops, and peripheral devices.
• Demonstrated ability in printer setup, configuration, routine maintenance, and resolving common printer-related issues efficiently.
• Hands-on experience in installing, configuring, and maintaining smartboards and associated educational technology equipment.
• Analytical thinking and problem-solving skills to manage multiple IT issues simultaneously while prioritizing academic needs.

Roles and Responsibilities