International & Domestic BPO Process

Key Responsibilities :

For International Process :

• Handle inbound or outbound calls / emails / chats from global customers.
• Provide support for services such as technical help, billing queries, or account management.
• Communicate fluently in English with global customers.
• Ensure timely and effective resolution of customer issues.
• Maintain call quality standards and data privacy compliance.

For Domestic Process :

Required Skills :

Skills Required

Ms Office, CRM Tools, customer interactions, Outbound Calls, Excellent Verbal And Written Communication Skills, Problem-solving