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Process Trainer || International BPO

Process Trainer || International BPO

ConfidentialBengaluru / Bangalore
30+ days ago
Job description

Hiresquad Resources is urgently looking for an experienced Process Trainer for an International BPO Voice Process . If you have a proven track record of 1+ years as a Process Trainer in an International Voice environment, with at least 1 year of documented experience in an International BPO, we want to hear from you! This role offers a competitive salary, cab facility, and excellent growth opportunities in a fast-paced setting.

Key Responsibilities

  • Deliver engaging and effective training sessions for agents in an International Voice process.
  • Monitor agent progress, provide constructive feedback, and assess readiness for production.
  • Utilize excellent verbal and written communication skills to ensure clear understanding and collaboration.
  • Adapt to rotational shifts and offs, contributing to a seamless training schedule.
  • Continuously update training materials and methodologies to meet evolving business needs.

What We're Looking For

  • Experience :
  • 1+ years as a Process Trainer in International Voice (Mandatory).
  • 1 year of documented Process Trainer experience with an International BPO (Mandatory).
  • Communication : Excellent verbal and written communication skills are essential for clear feedback and team collaboration.
  • Flexibility : Willingness to work in rotational shifts and on rotational offs.
  • Education : Graduate / UG (any stream) eligible.
  • Perks & Benefits

  • Competitive salary ranging from 3 LPA to 7 LPA, based on experience and performance.
  • Cab facility for convenient commuting.
  • Opportunity to work in a fast-paced, international work environment .
  • Excellent career growth and upskilling opportunities .
  • Interested in Joining

    Call HR Ankita at +91 8840819455 or email your resume to [HIDDEN TEXT] .

    Skills Required

    Communication Skills, Time Management, Microsoft Office Suite, Attention To Detail, Organizational Skills, Documentation

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