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International Voice Process / Banking

International Voice Process / Banking

ConfidentialBengaluru / Bangalore
30+ days ago
Job description

Eligibility Criteria :

  • Minimum 1 year of experience in international voice process is mandatory
  • Excellent communication skills both spoken and written
  • Graduates preferred (Undergrads with strong experience may apply)
  • Must be open to UK rotational shifts

Roles & Responsibilities :

  • Handle queries from High Net-Worth Individuals (HNIs) regarding banking transactions
  • Support customers with debit and credit card issues
  • Manage inbound & outbound queries related to KYC, AML, and compliance processes
  • Accurately assign and process invoices as per internal protocols
  • Deliver a high-quality customer experience while meeting SLAs and compliance standards

    • Skills Required

    Voice support, kyc process, Invoice Processing

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    International Voice • Bengaluru / Bangalore