Assistant Manager Quality || Travel Process
ConfidentialGurgaon / Gurugram30+ days ago
Job descriptionManage quality activities, ensuring timely documentation for transaction monitoring Analyze trends in agent / process performance and recommend action plans Drive team motivation and suggest new quality tools for process improvements Oversee dip check and calibration compliance on a weekly basis Strong experience in the travel domain is mandatory Expertise in MS Office, especially Excel, Word, and PowerPoint Knowledge of QC tools like Pareto and Six Sigma Excellent communication skills in English, both written and verbal Organized, target-driven, and ability to manage multiple tasks
Key Deliverables :
- Lead and manage a team of Quality Evaluators and Team Leaders
- Implement corrective actions and support performance improvements
- Participate in process improvement using Six Sigma methodologies
- Prepare weekly and monthly reports, including compliance checks
Role Responsibilities :
Job Requirements :
Skills Required
Team Management, Qc Tools, Client Management, transactional quality , Quality Management
Create a job alert for this search
Manager Quality • Gurgaon / Gurugram
Related jobs
)
- Promoted
M1 - Assistant Manager - Quality
ConfidentialGurgaon / Gurugram At Alight, we believe a company s success starts with its people.At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.Be ...Show moreLast updated: 30+ days ago
- Promoted
Assistant Manager - Travel Insurance Operations
ConfidentialDelhi, Mumbai, Kolkata You could be the right candidate if you.Have 5-6 years of experience in Travel Insurance operations and claims management with at least 2-3 years experience in lead / equivalent role.Expert knowledg...Show moreLast updated: 30+ days ago
- Promoted
Manager Quality - Airline / GDS experience
ConfidentialGurgaon / Gurugram Lead and manage Quality Evaluators and Team Leaders to maintain high-quality standards.Drive client and stakeholder collaboration to implement continuous process improvements.Monitor transaction qu...Show moreLast updated: 30+ days ago
- Promoted
Director – IQAC (Internal Quality Assurance Cell)
Accurate Group of InstitutionsWest Delhi, Delhi, India Director – IQAC (Internal Quality Assurance Cell) .Chairperson – IQAC / Principal / Director General / Management .Accurate Group of Institutions, Greater Noida .
The Director–IQAC is responsible fo...Show moreLast updated: 3 days ago
- Promoted
Assistant Quality Assurance Manager
ConfidentialDelhi, India Ensure full compliance with FSSAI regulations and other relevant food safety and quality standards.Review existing policies and make suggestions for changes and improvements, and how to implement t...Show moreLast updated: 10 days ago
- Promoted
Manager - Quality, Training, and CSAT
ConfidentialGurugram, Gurgaon / Gurugram, India We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric.
Our mission is to deliver to every door ever...Show moreLast updated: 10 days ago
- Promoted
Training and Quality Manager – International BPO
ConfidentialGurgaon / Gurugram, Noida We are seeking a seasoned and strategic Training and Quality Manager to lead and oversee the Training and Quality Assurance functions for our International Voice BPO operations.This role demands a ...Show moreLast updated: 30+ days ago
- Promoted
Assistant Manager - Quality (Claims and Customer Service QA)
ConfidentialGurgaon / Gurugram At Alight, we believe a company's success starts with its people.At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.Cha...Show moreLast updated: 30+ days ago
- Promoted
Quality Lead
PluckkDelhi, India, India Are you passionate about food quality and safety, and ready to lead quality initiatives in a fast-growing premium fresh food brand? Join.
You’ll lead audits, mentor QA teams, and drive continuous im...Show moreLast updated: 17 days ago
- Promoted
Quality Assurance Manager
Pattern BrandsNew Delhi, Delhi, India At Pattern Brands, we live to curate products that turn your everyday routines into joyful rituals.We are a fast-growing portfolio of brands in the home goods space.
our team thrives on creativity ...Show moreLast updated: 7 days ago
- Promoted
Manager - Quality
ConfidentialGurugram, Gurgaon / Gurugram, India The incumbent will be responsible for establishing, implementing, and maintaining robust quality systems to ensure the highest standards in project vertical.
This role involves overseeing overall Qu...Show moreLast updated: 10 days ago
- Promoted
Quality-Assistant Manager
ConfidentialIndia, Faridabad Quality Assurance and Quality Control.Quality Assurance, Suppler Quality Assurance.In process Quality In coming Quality.Layout Inspection Quality Management Systems.Show moreLast updated: 10 days ago
- Promoted
Quality Manager
ConfidentialGurugram, Gurgaon / Gurugram, India We are looking for an experienced.Central Kitchens, Bakeries, and Cloud Kitchens.The role will be responsible for.SOPs, and compliance frameworks.
This is a leadership role that requires strong know...Show moreLast updated: 10 days ago
- Promoted
Quality Manager - International BPO
ConfidentialBengaluru / Bangalore, Delhi NCR, Mumbai Lead and manage the Quality team for International Voice processes.Monitor and evaluate agent performance to ensure adherence to quality standards.
Conduct audits, provide feedback, and implement qu...Show moreLast updated: 10 days ago
- Promoted
Assistant Manager
ConfidentialGurugram, Gurgaon / Gurugram Ready to shape the future of work.At Genpact, we don't just adapt to change-we drive it.AI and digital innovation are redefining industries, and we're leading the charge.
Genpact's AI Gigafactory, o...Show moreLast updated: 30+ days ago
- Promoted
Manager – Quality Management System Aviation
Air India SATS Airport Services Private Limited (AISATS)Delhi, India, India Manager-QMS, reporting to the designated manager serves as a business partner to the AISATS – business unit leaders by managing and implementing processes in Operations and ensuring consistencies w...Show moreLast updated: 3 days ago
- Promoted
US Travel Quality Analyst
ConfidentialGurugram, Gurgaon / Gurugram, India Quality Analyst , monitoring Calls, Audit, QC etc.Experienced candidates from Travel Domain ONLY.Location : - Delhi Ncr / Gurgaon / Noida.
Night Shift Rotational Shift / Rotational Off.Show moreLast updated: 6 days ago
- Promoted
Indifi - Assistant Manager - Training & Quality
Indifi TechnologiesGurgaon, India Role Details : - The eligible candidate is expected to work closely with the Credit team to identify development areas of Credit officers.
Subsequently, work to co-create structu...Show moreLast updated: 20 days ago