Manager – Revenue Assurance Project Management

Company Description :

Bharti AXA Life Insurance is a leading life insurance provider in India, offering value-for-money life insurance and savings solutions. Established in 2006, we are a wholly owned subsidiary of Bharti Life Ventures Private Limited, a prominent business group in India. With over 200 branches across India, we ensure accessibility and convenience for our customers. Recognized as a Great Place to Work for four consecutive years, we foster a positive work environment.

Job Description :

This position is pivotal in managing and executing renewal-related projects, coordinating cross-functional teams, and enhancing processes to improve policyholder engagement and retention. You'll be the driving force behind our renewal strategy, ensuring compliance and delivering measurable impact.

Location- Malad, HO

Designation- Manager – Revenue Assurance Project Management

Key Responsibilities :

1. Project Management

Lead end-to-end planning, execution, and delivery of renewal projects.

Define scope, timelines, milestones, and deliverables.

Monitor SLAs and maintain project documentation.

2. Stakeholder Coordination

Collaborate with IT, Finance, Legal, Compliance, Underwriting, and more.

Serve as the central point of contact for all stakeholders.

Conduct regular review meetings to track progress and resolve blockers.

3. Data & Reporting

Analyze trends in renewals, lapses, and customer cohorts.

Create MIS reports, dashboards, and presentations for leadership.

Recommend process improvements using data-driven insights.

4. Compliance & Quality Control

Ensure adherence to internal policies and IRDAI regulations.

Conduct audits and quality checks to maintain high standards.

Qualifications & Experience :

Post Graduate preferred.

Experience in Renewals / Customer Retention / Customer Handling preferred.