Purpose :
The role - holder plays a significant role in being the People Brand Ambassador and in Talent partnering with business and providing regular People interventions.
Main Priorities : Talent Acquisition
- End-to-End Recruitment Management
- Oversee sourcing, screening, interviewing, selection, and offer management processes.
- Lead hiring for critical leadership roles, niche, and volume-based roles (especially sales).
Employee Engagement & Retention
Conduct employee engagement surveys and implement action plans.Handle grievance redressal, employee relations, and disciplinary processes.Drive initiatives to reduce attrition, especially among insurance sales staff (a high-turnover segment).Induction training for new hiresManaging Talent Retention & Employee Development initiativesIdentify training needs based on business and individual goals.New Hire assimilationDriving Employee Engagement initiativesCompliance & HR Operations
Ensure labor law compliance across branches in the zone.Oversee timely payroll inputs, onboarding / offboarding processes, and HRIS accuracy.Support internal audits, risk management, and statutory filings.Handling Governance, Grievance Redressal & Conflict resolutionEmployee Communication & connectStrategic HR Partnership
Liaising with Function Heads and designate personnel to ensure critical planning and implementation of people strategiesCoordinating and working with the team across all centers in the country