Job Description :
As a highly skilled IT professional, you will be responsible for leading and managing the corporate IT infrastructure.
You will oversee tasks, manage ticket queues, and track projects to ensure timely delivery. Establish key performance indicators (KPIs) for IT operations, including uptime, SLA adherence, and resolution times.
Required Skills and Qualifications :
Technical expertise includes :
You will also need excellent leadership and communication skills, as well as experience in troubleshooting complex problems.
Benefits :
This role offers the opportunity to work on a wide range of IT projects, from cloud engineering to endpoint management. You will have the chance to mentor junior engineers and contribute to the development of IT processes and procedures.
Others :
Additionally, you will partner with security, DevOps, and application teams to align IT initiatives with organizational goals. Ensure compliance with regulatory requirements, such as NIST, SOC2, and ISO standards.
Lead It Infrastructure • Bengaluru, Karnataka, India