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Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE : G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Senior Manager Talent Acquisition & Integration

This role requires overseeing high-volume time-zone-sensitive hiring operations across regions. The Senior Manager will be responsible for client governance delivery excellence process innovation and driving business impact through a skilled and scalable workforce.

Responsibilities

& Team Management

oLead a cross-functional delivery team of 2040 staff including recruitment coordinators sourcing analysts and reporting specialists.

oProvide structured coaching mentoring and performance feedback through regular 1 : 1s team huddles and development plans.

oManage staffing plans shift rosters and training needs to ensure full coverage across multiple time zones.

oOwn the onboarding and integration of new team members ensuring readiness to meet client-specific standards.

oDrive employee engagement by fostering a high-trust inclusive and performance-oriented work environment.

oLead business continuity planning for seasonal volume spikes and expansion into new hiring geographies or functions

Talent Acquisition Leadership :

oDevelop and execute effective recruitment strategies to meet hiring goals across multiple departments and geographies in partnership with client.

oPlan and support client for large-scale and complex hiring initiatives to achieve the agreed service delivery excellence.

oAnticipate future talent needs and design proactive sourcing and engagement plans in line with clients talent acquisition strategy.

oDrive employer branding initiatives by tracking the success to attract top talent in the competitive market.

oOversee the delivery of job requisition posting candidate scheduling pipeline tracking and offer documentation through Applicant Tracking System (e.g. Workday Avature Taleo etc).

oEnsure pre onboarding activities are managed within agreed timelines to provide a seamless onboarding experience

oDemonstrate hands-on proficiency in at least one of leading ATS / Onboarding platform such as UKG Workday Avature Taleo etc.

oEnsure adherence to defined service level agreements (SLAs) turn-around-time (TAT) and internal quality metrics.

oConduct random quality checks on candidate records interview scheduling logs and offer documentation.

oHandle exceptions & escalations and act as a process partner to gain efficiency and effectiveness.

Management :

oAct as the escalation point of contact between the India support team and regional recruitment leads hiring managers and HRBPs.

oConduct strategic review sessions governance calls and quarterly business reviews (QBRs) to drive alignment and performance.

oPartner with client-side process owners to co-create strategy for continuous process improvement and employee experience design.

oAnticipate client needs during volume surges org changes or calendar-based recruitment cycles and proactively adjust operating plans.

& Process Excellence

oOversee recruitment and onboarding process frameworks ensuring efficiency compliance and scalability.

oChampion continuous improvement initiatives leveraging data analytics automation AI & Agentic AI and best practices.

oImplement cutting-edge recruitment technologies and tools to enhance candidate sourcing and experience.

oMonitor and analyse key recruitment and onboarding metrics to identify trends and drive actionable improvements.

Compliance & Audit Readiness

oEnsure strict adherence to all relevant labour laws corporate policies and audit requirements across recruitment and onboarding activities.

oLead periodic internal reviews documentation audits and risk assessments for onboarding and hiring processes.

oAddress audit gaps and implement preventive controls across high-risk areas.

Qualifications we seek in you!

Minimum Qualifications

Bachelors degree in HR Business or a related field (MBA good to have).

Experience in recruitment or talent acquisition

Strong understanding of global recruitment and onboarding workflows best practises sourcing techniques and onboarding process.

Proven experience in managing high-volume hiring and strategic roles.

Proficient with global Applicant Tracking System / Human Resource Management System (UKG Workday Avature or Taleo etc.).

Experience in ticketing tool like Service Now Zendesk etc.

Demonstrated ability to manage and scale high-performing teams.

Advanced Microsoft Excel and PowerPoint skills; working knowledge of dashboard tools (Power BI Tableau) is an added advantage.

Exceptional communication skills in English both written and spoken.

Willingness to work 5 days from office in client specific shift.

Preferred Qualifications / Skills

Certifications in leadership or advanced recruitment practices.

Experience in UKG recruitment module preferred.

Possess strong project management skills.

Prior experience managing international clients or matrixed teams supporting global hiring and onboarding preferred.

Proven track record in recruitment process outsourcing and transformation.

Extensive global transition experience.

Why join Genpact

Be a transformation leader Work at the cutting edge of AI automation and digital innovation

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military / veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Employment Type : Full-Time

Experience : years

Vacancy : 1