Real Estate Sales Closing Team Leader

_Urgent Hiring for a Leading Real Estate firm in Gurugram_

Job Location : Gurugram

Job Title : Team Leader Sales - Closing (Real Estate)

Salary : Upto 15 LPA basis last drawn

Day Shift : 10 a.m. to 7 p.m with 1 weekoff rotational during the weekday (Sunday working)

• _Job Description_
• Key Responsibilities

1. Lead and manage the on-site team of Closing Managers - setting daily goals, monitoring progress, and improving sales effectiveness through coaching and reviews.

2. Handle and convert warm and hot walk-ins - build rapport, address objections, and pitch offerings with precision and emotional intelligence. Become the corporate and product champion.

3. Maintain in-depth knowledge of project pricing, unit availability, promotional offers, buyer objections, and negotiation levers.

4. Drive daily adherence to SOPs - from welcoming prospects to structured tours, documentation, CRM updates, and closure workflows.

5. Facilitate upsell conversations — promote higher floors, premium views, clubhouse upgrades, or add-on parking in line with buyer profiles.

6. Train the team on pitch structure, pricing articulation, objection handling, and negotiation techniques.

7. Track visitor patterns, buyer questions, and conversion blockers — and recommend tactical interventions to improve performance.

8. Provide real-time market feedback to central teams — including competitor pricing, offers, and buyer sentiment.

9. Ensure key post-sale touchpoints are managed — hand-holding high-value customers for feedback, referrals, and cross-sell opportunities.

10. Audit, process feedback, set charters and clear SOPs for the Closing team, in conjunction with Marketing and Strategy Heads. Champion product and ingredient marketing.

1. Conduct daily huddles with Closing Managers to assign lead priorities, follow-up actions, and unblock issues.

2. Monitor all walk-ins — review discussions, guide high-value buyers personally, and assign Closing Managers strategically.

3. Oversee inventory presentation and ensure accurate availability is communicated to all prospects.

4. Update offer decks, pricing tools, FAQs, and pitch scripts regularly for internal alignment.

5. Partner with CRM for a seamless post-booking experience — manage documentation, collections, and approvals.

6. Review daily closure metrics — open leads, daily bookings, follow-up cadences, and average TAT.

7. Maintain site visibility — supervise walk-in flow, Closers' presentation quality, and readiness of the physical space.

8. Champion positive customer experiences — from first touch to final handshake — with clear, confident, and consistent engagement.

Please connect with me on +91 83698 51661 via whatsapp or email resume at [HIDDEN TEXT]

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Skills Required

Coaching