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Customer Service / International Voice Process Professional

Customer Service / International Voice Process Professional

ConfidentialMumbai
19 days ago
Job description

Key Responsibilities

  • Handle inbound and outbound calls from international customers.
  • Address customer inquiries, complaints, and support issues in a timely and professional manner.
  • Maintain accurate records of customer interactions and transactions.
  • Ensure customer satisfaction by providing effective solutions.
  • Meet performance targets and adhere to quality standards.

Requirements :

  • 2 months to 2 years of experience in a BPO or customer service role.
  • Excellent verbal communication skills in English.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Willingness to work in the Night shift.
  • Positive attitude and customer-first approach.
  • What We Offer : Permanent employment with growth opportunities.
  • Supportive and collaborative work environment.
  • Training and development programs to enhance your skills.
  • Skills Required

    Customer Support, Voice Process, international calling , Outbound Calls, Customer Service

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    Customer Service • Mumbai

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