International voices process

Description

The International Voices Process role is responsible for providing exceptional customer support to international clients. The ideal candidate will have experience in a voice process environment and will be skilled in handling customer inquiries effectively.

Responsibilities

• Manage and respond to customer inquiries through various channels including phone, email, and chat.
• Provide accurate and timely information to customers regarding services and products.
• Resolve customer complaints and issues effectively while maintaining a high level of customer satisfaction.
• Collaborate with team members to improve processes and enhance the customer experience.
• Document interactions and maintain accurate records of customer feedback and inquiries.

Skills and Qualifications

Contact - 8691061171- Swati Singh

Education

Bachelor of Health Science, Bachelor of Science (B.Sc), Bachelor of Interdisciplinary Studies, Bachelor of Music Education (B.M.E.), Bachelor Of Technology (B.Tech / B.E), Bachelor of Education (B.Ed), Bachelor in Hotel Management (B.H.M), Bachelor of Liberal Arts (BLA / ALB), Bachelor in General Studies (BGS), MBBS, Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Business Administration (B.B.A), Bachelor Of Pharmacy (B.Pharm), Bachelor of Applied Science (BAS), Bachelor of Commerce (B.Com), Bachelor Of Computer Application (B.C.A), Bachelors of Law (B.L / L.L.B), Bachelor of Social Work (B.S.W), Bachelor of Dental Surgery (B.D.S), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Architecture (B.Arch), Bachelor of Music, Bachelor of Arts (B.A)

Skills Required

Customer Service, Data Analysis, Multilingual proficiency, crm software, Market Research, Cross-Cultural Communication, Sales Strategy, Lead Generation, Negotiation Skills, Time Management