international voice process- US banking / customer service executive

Location : Mumbai | Work from Office

Salary : 35,000 – 45,000 per month | US Rotational Shifts (9 Hours)

Job Summary :

We are looking for talented and customer-oriented professionals to join our US Banking Voice Process team.

If you have excellent English communication skills and experience in international voice support , this role offers the perfect platform to grow your career in global banking operations.

Key Responsibilities :

• Handle inbound and outbound customer calls related to US banking services.
• Resolve queries on transactions, accounts, and general banking assistance.
• Maintain high accuracy, compliance, and documentation standards.
• Deliver superior customer experience while meeting process KPIs.
• Work closely with team leads to achieve daily and monthly targets.

Required Candidate Profile :

Shift Details :

Perks and Benefits :

Employment Type : Full Time, Permanent

Industry Type : BPO / Call Centre

Functional Area :

Customer Success, Service & Operations

Role Category :

Voice / Blended Process (International)

Role :

Customer Care Executive – Voice (US Banking Process)

Education

12th Class (XII)

Skills Required

Customer Service, Voice, Customer Service Voice, International Bpo, Banking Process