Customer Service Representative - International Voice Process
ConfidentialThane, IndiaCustomer Service Associate | US Healthcare Voice Support | Hiring Urgently
Job Role : Customer Service Associate
Process : International Inbound Voice Process
Salary : Up to ₹40,000 per month
Job Type : Full-Time, Permanent
Location : Thane, Mumbai (Work from Office)
Shift : Night Shift | 5 Days Working
Eligibility : 1 to 3 years Experience in US Voice Process | Healthcare experience is added advantage
Call Amol - 8655782024
Job Responsibilities
1. Handle inbound calls from international customers with empathy and professionalism.
2. Listen actively to customer concerns and provide accurate information about healthcare services.
3. Resolve queries efficiently using CRM software and internal knowledge bases.
4. Document all interactions and maintain detailed records in company systems.
5. Collaborate with team members and supervisors to ensure seamless service delivery.
6. Meet individual and team performance targets while maintaining quality standards.
7. Adapt to a fast-paced environment and manage multiple tasks simultaneously.
What We're Looking For :
- Excellent English Communication Skills (Verbal & Written)
- Strong Problem-Solving & Analytical Abilities
- High Empathy & Active Listening Skills
- Computer Literacy & CRM Knowledge
- Comfortable Working in Night Shifts
- Flexibility with Rotational Week Offs
- Minimum 1 Year in Customer Service (Voice Process)
- Healthcare BPO Experience is a BIG ADVANTAGE
- Minimum HSC Passed (Graduates Preferred)
Perks and Benefits :
1. Competitive salary package up to ₹35,000 per month (or even higher for exceptional candidates)
2. Permanent employment with growth opportunities.
3. Exposure to international healthcare processes.
4. Skill development in CRM tools and customer service excellence.
5. Collaborative team environment with supportive management.
6. Clear career progression path within the organization.
Eligibility Criteria
Hiring Process
1. 2 Rounds of Direct Interview (both on same day).
2. Quick joining documentation for faster onboarding.
Call Amol - 8655782024
Skills Required
crm software, Computer Literacy
Create a job alert for this search
Customer Service Representative • Thane, India
- Promoted
Customer Support Specialist
TPmumbai, maharashtra, in- Promoted
- New!
Customer Service Representative
RegisterKarothane, maharashtra, in- Promoted
Customer Service Representative - International Voice Process
BROWNROOFthane, maharashtra, in- Promoted
Customer Service Representative
NIITMumbai, Maharashtra, India- Promoted
- New!
Customer Service Representative
Tech Mahindrathane, maharashtra, in- Promoted
International Voice Process Professional
ConfidentialMumbai- Promoted
- New!
Infosys BPM is Hiring! Customer Support - International Voice Process - 1 to 4 yrs exp -Apply Now
Infosys BPMmumbai, maharashtra, in- Promoted
Customer Service (International Voice Process) Professional
ConfidentialMumbai- Promoted
- New!
International Sales Voice Process - Usa
Bring My CustomerDombivli, Republic Of India, IN- Promoted
Wholesale Voice Specialist India
VOCALIX LTDThane, IN- Promoted
Customer Service / International Voice Process Professiona
ConfidentialNavi Mumbai- Promoted
- New!
International Sales Voice Process - USA
Bring My Customerthane, maharashtra, in- Promoted
Customer Service Representative
TPnavi mumbai, maharashtra, in- Promoted
- New!
Customer Service Sales Representative
KGK Groupthane, maharashtra, in- Promoted
International Voice – Customer Service
Tata Consultancy Servicesmumbai, maharashtra, in- Promoted
Customer Care Executive (International Voice Process)
TPMumbai, Maharashtra, India- Promoted
International Voice Process
ConfidentialNavi Mumbai, Mumbai City, Mumbai- Promoted