Renewals sales

Renewals Sales and Client Servicing Executive Responsibilities :

• Tracking subscription renewals.
• Sending timely reminders to customers.
• Outbound Telecalling to ensure that clients are renewing their courses on time.
• Helping the existing customers with upgrades.
• Keeping thorough records of all current and potential clients.
• Ensure achievement of Renewal Collection targets.
• Exceed defined monthly, quarterly, semi- annual and annual sales quota.
• Gain comprehensive knowledge about courses and clarify information wherever required.
• Engage with customers at various points (welcome calls, service / feedback calls, renewal calls).
• Building strong client relationships by offering superior after-sales support which includes welcome calls, service / feedback calls, renewal calls.

Client Servicing and Renewals Executive Requirements :

Work Environment

Industry : E-learning Employment Type : Full-time