GoodScore - Senior Manager - Sales
ARTHVIT 1809 TECH PRIVATE LIMITEDBangalore, India2 days ago
Job descriptionLead and manage a growing team of 300750+ telecallers through a structured hierarchy of Team Leaders and SMEs. Build a performance-driven culture with clear KPIs, real-time feedback, and result-linked incentives. Rapidly scale up the team in coordination with recruitment and training teams. Optimize lead distribution, dialer strategy, and CRM efficiency for maximum conversions. Use data-driven insights to identify gaps and take corrective actions swiftly. Review daily, weekly, and monthly team / individual performance and intervene when needed. Conduct regular huddles, performance reviews, and targeted coaching sessions for low performers. Drive adoption of sales best practices across the team. Address customer escalations and ensure resolution within defined SLAs. Collaborate with Product, Marketing, Tech, and HR teams to align operational goals with broader business Education : B.Tech (MBA preferred) from Tier 2+ colleges (VIT, SRM, KIIT, Symbiosis, Manipal, Amity, Jaypee etc.) Experience : 6 8 years in telesales / inside sales leadership, preferably in EdTech (Byjus, Unacademy, UpGrad, PW, SimpliLearn, ExtraMarks etc.) Proven Record : Must have consistently met or exceeded sales targets in previous roles. People Management : Experience managing large teams (200+ agents) and scaling to 500+. Analytical Skills : Strong data orientation with the ability to derive insights and take swift action. Tech Savvy : Familiar with dialers (Ameyo, Exotel, Tata Tele), and Excel / Google Sheets. Mindset : High ownership, target-driven, thrives under pressure, and is comfortable in fast-moving environments.
Senior Sales Manager will be directly responsible for meeting monthly sales targets through large-scale telecalling operations. The ideal candidate has a consistent, proven track record of achieving or exceeding sales targets month-on-month and has experience in building, managing, and scaling large inside sales teams in a high-growth, high-pressure environment.
Key Responsibilities :
Sales Target Ownership & Delivery
- Take full ownership of revenue targets and ensure consistent achievement month over month.
- Closely monitor sales funnel metrics, call volumes, conversions, and productivity KPIs.
- Motivate, guide, and enable the team to drive daily performance and maintain a winning mindset.
Team Leadership & Scaling
Process Excellence & Implement structured SOPs, talk tracks, and quality guidelines to ensure process consistency.
Performance Management & Coaching
Compliance & Ensure 100% adherence to regulatory and internal compliance standards across all sales activities.
Reporting & Cross-functional Deliver detailed performance reports and forecasts to leadership.
(ref : iimjobs.com)
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Senior Sales Manager • Bangalore, India
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