Director, Product Management-Technical

Our

Purpose

Mastercard

powers economies and empowers people in 200+ countries and

territories worldwide. Together with our customers, we’re helping

build a sustainable economy where everyone can prosper.

We support a wide range of digital payments choices, making

transactions secure, simple, smart and accessible. Our

technology and innovation, partnerships and networks combine to

deliver a unique set of products and services that help people,

businesses and governments realize their greatest

potential.

Title

and

Summary

Director,

Product Management-Technical

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Overview

Within Mastercard's Products & Engineering,

the Cross-Border Services Product management technical team defines

initiatives, elaborates epics, features and manages the development

and delivery of the capabilities supporting the Product team

roadmap and ensures competitive differentiation and alignment with

key Mastercard priorities.

As a product owner

and PM-T, this position works with cross-functional global

stakeholders (Product Strategy, O&T / Technology teams, Service

and Network Management) - both internal and external - to define

the specifications of the cross-border products capabilities

Responsible for developing inspiring

platform / product visions, derived from business needs, market

opportunities, and technology trends

Using the

Working Backwards method, decomposes business requirements and

customer experiences into features and functions that drive the

platform / product roadmap

Works with Technical

Program Managers, Developers, UX designers, and internal customers

to define the details behind the business requirements

Acts as the voice of the business customer and

accountable for the platform services

Role

PM-T role for

Cross-Border Services manages various cross border services

platforms, and their integration with FX / Treasury, Compliance,

Settlement, Accounting, Billing and various network systems.

Ensure the integrity and consistency of the

delivery of the Cross-Border Services vision across all assets :

capabilities, support chain, rationalization and mutualization of

assets, readiness for growth and re-usability by other programs.

Flesh out the concepts and achieve clarity of

thought about what will ultimately be built. Participate in the

definition of the flows and interfaces for all channels (API, UI,

Files, SWIFT) between all assets

Joint solution

design with the Technology teams in charge of developing each of

the Cross-Border Services assets

Decompose the

functional and non-functional requirements into user stories,

prioritize the backlog, define the acceptance criteria, accept the

stories and features.

Produce all the artifacts

needed by our internal customers in the larger Product community.

Encourage re-use of their building blocks,

continuously innovate on behalf of internal and external customers.

Fully understand the functionality,

architecture, dependencies, and runtime properties of the systems

supporting the platform products, including : business requirements,

use cases, UX, back office systems, technical stack, interfaces and

associated data flows, dependent applications / services, runtime

operations (i.e. trouble management / associated support strategies),

and maintenance.

Participate to Cross-Border

Services operational reviews, and address issues and improvements

with Technology and Payment Operations

All about you and what you need to bring -

Experience building

complex business and / or transactional models in a product line

management, e-commerce, and / or strategic planning role

Can deliver high quality technology

products / services in a high growth environment where priorities

shift rapidly

Ability to use hard data and

metrics to back up assumptions and develop business cases

Proven ability to lead in a matrix environment

Demonstrated ability to multi-task, establish

priorities and work independently under pressure and with limited

supervision

Experience and proficiency with

cloud technologies (IaaS, PaaS, serverless technology, NoSQL

databases), microservice design, near real-time, scalable fault

tolerant platform design, API design, and distributed systems

operations in a DevOps model

Experience with

XP, TDD and BDD in the software development processes

Proven track record of data driven decision

making and applying continuous improvement methodologies across

teams

Comprehensive experience in agile

delivery methodologies (scrum, Kanban, etc.) and CI / CD

Can communicate to executives, peers, and staff

with impact, eloquence, and authenticity

Deep

understanding of the platform, the integration patterns, the

organizational capabilities, and the company wide assets that can

be leveraged to provide technical solutions to customer problems

12-15 years product development experience

Experience in FX, SWIFT or ACH systems,

especially acquired within a bank is a major plus

Superior oral and written communication,

problem solving, product documentation, and product development

skills

Customer focus and analytical skills

Proven project management, organization, and

thought leadership skills with ability to build, lead, and maintain

strong, productive teams and working relationships with internal

stakeholders and external customers

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Corporate Security

Responsibility

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All activities involving

access to Mastercard assets, information, and networks comes with

an inherent risk to the organization and, therefore, it is expected

that every person working for, or on behalf of, Mastercard is

responsible for information security and

must :

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Abide by Mastercard’s security policies

and practices;

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Ensure the confidentiality and integrity

of the information being

accessed;

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Report any suspected information

security violation or breach,

and

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Complete all periodic mandatory security

trainings in accordance with Mastercard’s

guidelines.

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