NICE - Director - Product Management

How will you make an impact ?

• Identifying, pursuing, and maintaining key relationships with targeted strategic partners.
• Driving the business.
• Maximizing revenue and margin growth by identifying new business opportunities.
• Developing product roadmaps, and managing cross solution backlog of stories and requirements.
• Directing the efforts of product managers to document, and communicate new product development and product improvement projects with accompanying concepts, use cases, requirements, and project plans.
• Working with multiple departments to help them understand product requirements and market needs and facilitate cooperation to complete projects related to assigned product line.
• Training solution managers to follow best practices and processes established for developing new products and product improvements.
• Proactively work with sales to assist with sales opportunities.
• Day to day management, coordination, and delivery of projects related to assigned product lines.
• Regular report Performance Metrics relevant to assigned products.
• Traveling to customer sites to understand needs and fulfill expectations.
• Attending trade shows; participate in panel discussions & presentations to represent NiCE CXone as industry experts and thought leaders in our space.
• Providing leadership to individuals on team(s) through coaching, feedback, development goals, and performance management.
• Prioritizing, assigning and managing department activities and projects in accordance with the Operations departments goals and objectives.
• Adjust hours of work, priorities and staff assignments to ensure efficient operation, based on workload.
• Experience and ownership of APIs, including modernization and containerization.
• Communicate in an effective and professional way with customers in and outside of NiCE you got what it takes?
• Bachelors Degree in Computer Science, Business Information Systems, Marketing, or similar field or equivalent work experience required.
• Masters Degree preferred.
• 12+ years of product management experience with formal product management techniques, tools,

and principles involved in planning and delivering new software products and services.

(ref : hirist.tech)