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Sr Product Manager – Technical, Priceless Platform

Sr Product Manager – Technical, Priceless Platform

MastercardPune, MH, India
30+ days ago
Job description

Our

Purpose

Mastercard

powers economies and empowers people in 200+ countries and

territories worldwide. Together with our customers, we’re helping

build a sustainable economy where everyone can prosper.

We support a wide range of digital payments choices, making

transactions secure, simple, smart and accessible. Our

technology and innovation, partnerships and networks combine to

deliver a unique set of products and services that help people,

businesses and governments realize their greatest

potential.

Title

and

Summary

Sr

Product Manager – Technical, Priceless

Platform

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Sr Product Manager –

Technical

Overview of Priceless Platform,

Mastercard

Acquired into Mastercard after being a

successful startup, we maintain our passion for innovation and

customer success. If you have a “Own It” mentality, thrive in a

fast-paced startup, and passionate about technology powered

business growth, we want to hear from you.

As a

Sr Product Manager in the Priceless Platform team, you will be

responsible for managing and improving capabilities in new and

existing products and deliver them to both our consumer business

and our B2B2C business.

You will own feature

delivery to customers and will have frequent client facing

communications and touchpoints. You will collaborate with

Engineers, UX designers, and internal stakeholders across multiple

geos to define and manage product details and user journeys. You

will decompose business and customer requirements into detailed

features and functions, work with engineering on sprint deliveries.

You will manage business needs, market opportunities, and

technology trends, to drive the platform and product

roadmap.

This role is based in Pune, Mastercard

office, and will report to the Director of Product Management in

the US.

Responsibilities

Responsibilities

Owns and manages product documentation ensuring features

description and associated documentation are clear and easily

consumable

  • Elicits and decomposes business requirements

into platform requirements and user stories and shares those user

stories with engineering teams

  • Coordinates internal
  • forums to collect and identify feature-level development

    opportunities

  • Prioritizes the backlog
  • Defines
  • the acceptance criteria for user stories

  • Recommends
  • trade-off decisions on platform product features / depth of

    features / backlog items

  • Enables self-service support
  • and / or works to reduce overhead

  • Makes use of research,
  • user studies, metrics and competitive analysis to understand the

    platform and business needs for a platform product and inform the

    backlog

  • May participate with the business in customer
  • research to inform platform product feature needs

    Coordinates with interdependent teams on platform product

    requirements

  • Keeps close to the design of the user
  • experience

  • Continuously monitors feature development at
  • the feature level adjusting throughout implementation as

    needed

  • Reviews product demo against acceptance criteria
  • for the feature set

  • Prepares launches and monitors
  • feature performances, adoption, and operational health for feature

    sets

  • Supports and participates in post-launch demos and
  • reviews and ensures feedback is reincorporated into the

    feature

  • Stays aligned with GTM plans for the feature
  • set

  • Identifies issues that will keep the platform
  • features from delivering on time and / or with the desired

    requirements and works with internal teams and customer service to

    identify, classify, and prioritize feature-level customer

    issues

    Experience

    Experience with technical product management and development

    teams

  • Background or experience working with technology
  • or software platforms

  • Experience working directly with
  • engineers to define and plan technical features

    Experience working across geos

  • Experience working in a
  • partner / client facing role

  • Knowledge of e-commerce
  • systems, Payments space and API technologies

  • Ideally,
  • have worked on AI powered features

  • Experience working
  • with Figma or other design tools would be beneficial

    Fast learner on both the technical and business side

  • Is
  • proactive and operates with a sense of urgency and 'can do'

    attitude

  • Strategic problem solver who can balance big
  • picture strategy with detailed execution

  • Ability to stay
  • organized while handling competing priorities

  • Extensive
  • hands-on experience with developing technical roadmaps, story

    outlines, writing user stories, grooming product backlogs and

    coordinating / prioritizing conflicting requirements in a fast paced,

    constantly evolving environment

  • Strong analytical
  • skills

    Who is Mastercard?

    Mastercard is a global technology company in the payments

    industry. Our mission is to connect and power an inclusive, digital

    economy that helps everyone, everywhere by making transactions

    safe, simple, smart, and accessible. Using secure data and

    networks, partnerships, and passion, our innovations and solutions

    help individuals, financial institutions, governments, and

    businesses realize their greatest potential. Our decency quotient,

    or DQ, drives our culture and everything we do inside and outside

    of our company. With connections across more than 210 countries and

    territories, we are building a sustainable world that unlocks

    priceless possibilities for all.

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    Corporate Security

    Responsibility

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    All activities involving

    access to Mastercard assets, information, and networks comes with

    an inherent risk to the organization and, therefore, it is expected

    that every person working for, or on behalf of, Mastercard is

    responsible for information security and

    must :

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    Abide by Mastercard’s security policies

    and practices;

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    Ensure the confidentiality and integrity

    of the information being

    accessed;

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    Report any suspected information

    security violation or breach,

    and

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    Complete all periodic mandatory security

    trainings in accordance with Mastercard’s

    guidelines.

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    Technical Product Manager • Pune, MH, India