Lead Product Manager - Technical

Our

Purpose

Mastercard

powers economies and empowers people in 200+ countries and

territories worldwide. Together with our customers, we’re helping

build a sustainable economy where everyone can prosper.

We support a wide range of digital payments choices, making

transactions secure, simple, smart and accessible. Our

technology and innovation, partnerships and networks combine to

deliver a unique set of products and services that help people,

businesses and governments realize their greatest

potential.

Title

and

Summary

Lead

Product Manager - Technical

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Role Overview

As a

Product Manager – Technical (PM-T), you will help shape the

platform product roadmap by translating business needs, customer

experiences, and technology trends into actionable features. You

will work closely with engineering, UX, and business stakeholders

to deliver scalable, high-impact platform capabilities that drive

value across the organization.

Key

Responsibilities

Product Strategy &

Planning

• Translate business needs, market opportunities,

and technology trends into platform initiatives.

Working Backwards method to decompose customer experiences into

features and functions.

for feature releases, including the Working Backwards document and

the product requirement document.

charter new platform capabilities as needed.

metrics as feedback into the backlog and balance them against new

feature requests.

Customer & Market

Insights

teams to understand platform feature needs.

metrics and customer feedback to inform backlog

prioritization.

prioritization and roadmap planning.

implement new metrics; collaborate with development teams to

monitor them.

Execution & Delivery

release goals and prioritize features based on business and

platform value.

and ensure alignment with goals.

with development teams against acceptance criteria.

Prepare for launches and monitor platform performance, adoption,

and operational health.

monitor product performance to detect unusual patterns or issues,

investigate potential causes, and escalate to the appropriate teams

when necessary..

product design and development, enabling robust validation and

faster deployment cycles.

Collaboration &

Communication

developers, UX designers, and internal customers to define business

requirements.

and advocate for customer needs.

forums to gather feedback and identify development

opportunities.

go-to-market (GTM) plans for the features to be

released.

Operational Support

communicate risks that may impact timely or quality delivery of

features.

feedback is incorporated into future iterations.

Collaborate with internal teams and customer service to classify

and prioritize customer issues.

documentation to support self-service and reduce

overhead.

Growth & Mentorship

expertise in your platform feature area and coordinate with

interdependent teams.

contribute to a culture of continuous learning.

internal and external networks to support product

success.

Qualifications

management, preferably in a technical or platform-focused

role.

processes, APIs, and platform services.

writing user stories, acceptance criteria, and working closely with

engineering and UX teams.

experience using metrics and customer feedback to inform

decisions.

and prioritize based on business and technical value.

Excellent collaboration and communication skills across technical

and non-technical stakeholders.

Agile / Scrum methodologies and product documentation

practices.

Engineering, or a related field; product certifications (e.g.,

CSPO, Pragmatic) are a plus.

Ready to Join Us?

If

you're looking to grow your career with a technology leader in the

payments space, apply now and help build the next generation of

platform products.

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Corporate Security

Responsibility

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All activities involving

access to Mastercard assets, information, and networks comes with

an inherent risk to the organization and, therefore, it is expected

that every person working for, or on behalf of, Mastercard is

responsible for information security and

must :

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Abide by Mastercard’s security policies

and practices;

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Ensure the confidentiality and integrity

of the information being

accessed;

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Report any suspected information

security violation or breach,

and

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Complete all periodic mandatory security

trainings in accordance with Mastercard’s

guidelines.

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