Telesales Professionals

RESPONSIBILITIES :

• The primary responsibility of this role is to drive the sales of travel insurance products through agency partnerships and grow the business
• This role requires an understanding of travel insurance products, strong relationship-building skills, and the ability to grow and manage an agency sales network, provide exceptional customer service, and maintain knowledge of industry trends and policies. Key
• Handle outbound / inbound calls with clients (mainly South India region).
• Communicate fluently in Kannada (mandatory), along with Hindi and basic English.
• Maintain client records and updates in Excel and email.
• Provide accurate information, resolve basic queries, and escalate issues if needed.
• Ensure professionalism and customer service orientation in every interaction.
• Multi-language proficiency (Malayalam, Tamil, Telugu) will be an added advantage.

Skills Required

Excel, CRM Tools, Multilingual proficiency