Associate - Students Success Team
ConfidentialBengaluru / Bangalore21 days ago
Job descriptionDemonstrate ownership and autonomy in identifying and solving student-related challenges. Innovate and implement new approaches to improve academic outcomes and student motivation. Continuously refine processes to enhance student engagement and support mechanisms. Build and maintain dashboards and reports that provide insights into student performance and engagement. Analyze academic and behavioral trends using tools like Google Sheets or Excel to recommend targeted academic interventions. Leverage data to create action plans in collaboration with faculty and academic leaders. Experience : Prior experience in a student-facing or support role (student success, mentorship, academic operations, etc.). Strong problem-solving mindset; self-starter who doesn't wait for direction. Proficiency in Google Sheets / Excel for data analysis and reporting. Excellent interpersonal and communication skills to collaborate with both students and faculty. Proactive, empathetic, and solution-oriented. Able to balance data insights with human judgment. Confident in handling escalations and maintaining student trust and respect.
Student Support & Engagement
- Proactively monitor student performance, attendance, and engagement to detect potential issues early.
- Take initiative in designing and executing intervention strategies (extra sessions, mentoring, academic support) without waiting for formal requests.
- Act as a guide and mentor to students, helping them make informed academic and
- career decisions.
- Utilize student feedback to enhance support processes and improve the overall student experience.
Problem-Solving & Initiative
Technical & Data Handling
Ideal Candidate Profile :
Skills :
Attributes :
Skills Required
google sheets , Excel, Data Analysis
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Student • Bengaluru / Bangalore
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