Customer Success Operations Associate

About Qapita

Qapita is a Series B equity management platform for startups and listed companies. Qapita supports over 2,000 clients across Asia, ANZ and the US, while engaging their investors and over 350,000 employees holding more than USD 60 billion of equity value.

Qapita's platform offers cap table management tools for startup founders and provides VCs with a holistic view of their portfolio companies, fund administration and portfolio valuation and reporting tools and helps facilitate LP engagement. It also empowers both private and public companies to manage their equity and cash incentive programs (commonly referred to as ESOP).

Complementing their platform, Qapita offers equity compensation and share plan design consulting services, valuation and financial reporting expertise, and private market liquidity solutions tailored to meet the needs of both shareholders and employees.

Role Description

This is a full-time Operations Intern role in the Customer Onboarding ESOP Liquidity Team, Customer Success. Located on-site in Bangalore. The Operations Intern will be responsible for assisting with client communication, analytical tasks, coordinating with Vendors for the timely collection of data points, communicating within the team, managing operations to build a process, and assisting with project management tasks.

Qualifications

• Analytical Skills and Operations Management
• Strong Communication skills
• Project Management skills
• Ability to multitask and prioritize tasks effectively
• Detail-oriented with strong organizational skills
• Interest in the financial and technology sectors is a plus
• Bachelor's degree in Business Administration, Operations Management, or related field

How to Apply

Interested candidates can apply on LinkedIn or send their CV to careers@qapita.com. Cover letter is not required. Only shortlisted candidates will be notified, interviews are conducted on a rolling basis.

Diversity Hiring Policy

At Qapita, diversity fuels our innovation and connects us closer to our customers and the communities we serve. We are dedicated to fostering an inclusive workplace where all employees feel valued, respected, and supported. We are an equal opportunity employer, welcoming applicants from all backgrounds to join us in our mission to reshape the future of equity management and ownership in the private markets.