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Axim Digitech - ServiceNow Architect

Axim Digitech - ServiceNow Architect

Axim DigitechHyderabad
30+ days ago
Job description

Job Description :

The ServiceNow Technical Architect is responsible for designing and implementing scalable, secure, and efficient ServiceNow solutions that align with business objectives. This role involves assessing current architecture, re-defining platform architecture aligned with best practices, integration requirement with enterprise systems, and providing technical expertise to the development teams.

Key Responsibilities :

Solution Architecture & Design :

  • Define and implement scalable, performant ServiceNow solutions that align with business needs.
  • Develop and maintain ServiceNow architecture standards, best practices, and governance frameworks.
  • Ensure technical alignment with enterprise IT strategies, security policies, and compliance requirements.
  • Customize and implement SRE practices for platform and associated products / applications

Technical Leadership & Governance :

  • Provide architectural guidance and technical mentorship to ServiceNow developers and administrators.
  • Conduct code reviews, technical audits, and system performance optimizations.
  • Establish governance policies for instance management, upgrades, and platform security.
  • Platform Development & Customization :

  • Oversee the customization and configuration of ServiceNow applications and modules.
  • Review custom scripts, business rules, UI policies, workflows, and integrations from Service now best practices standpoint
  • Utilize ServiceNow development tools such as Flow Designer, UI Builder, and Glide APIs.
  • Integration & Automation :

  • Design and implement integrations with third-party systems using REST, SOAP, LDAP, and MID Server.
  • Optimize workflows and automation using Integration Hub and Orchestration.
  • Ensure seamless data flow between ServiceNow and enterprise applications.
  • Collaboration & Stakeholder Management :

  • Work closely with business analysts, product owners, and IT teams to translate business requirements into technical solutions.
  • Provide expert consultation on ServiceNow capabilities, roadmap, and implementation strategies.
  • Communicate technical concepts effectively to both technical and non-technical stakeholders.
  • Platform Maintenance & Upgrades :

  • Manage ServiceNow upgrades, patching, and instance performance monitoring.
  • Ensure minimal disruption and adherence to ServiceNows upgrade best practices.
  • Stay up to date with new ServiceNow releases and features.
  • Required Qualifications :

  • 15-20 years of total software engineering / IT experience.15+ years of ServiceNow development / Ops & Technical architecture experience.
  • ServiceNow Expertise : Deep understanding of ServiceNow architecture, data model, and development best practices.
  • Development Skills : Proficiency in JavaScript, Glide APIs, Flow Designer, andUI development.
  • Integration Knowledge : Experience with REST, SOAP, JSON, LDAP, OAuth, and integration middleware.
  • Cloud & Security : Understanding of cloud infrastructure, IT security, and compliance frameworks.
  • Certifications :

  • ServiceNow Certified Technical Architect (Must have).
  • ServiceNow Certified System Administrator (CSA)
  • Certified Implementation Specialist (CIS)
  • Certified Application Developer (CAD)
  • Preferred Qualifications :

  • Experience in working in Agile / Scrum environments.
  • Familiarity with ITIL framework and best practices.
  • Strong problem-solving, analytical, and communication skills.
  • (ref : hirist.tech)

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