Caller

Company Description

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Role Description

This is a full-time on-site role for a Telecaller. The Telecaller will be responsible for reaching out to clients and customers over the phone to collect debts, explain and negotiate repayment terms, respond to inquiries, and provide excellent customer service. The role involves maintaining records of conversations and payments, and meeting daily targets. This position is located in Delhi, India.

Qualifications

Excellent communication, negotiation, and customer service skills

Proficiency in managing records and documenting interactions

Ability to meet daily targets and work under pressure

Experience in debt collection or related field is a plus

Basic computer skills and familiarity with CRM software

Fluency in English and Hindi

High school diploma or equivalent required