Caller

Company Description

Samyak Realcon Pvt Ltd

Role Description

This is a full-time on-site role for a Caller at Samyak RealCon Pvt Ltd in Navi Mumbai. The Caller will be responsible for making outbound calls to potential clients or customers. Day-to-day tasks include handling customer inquiries, collecting feedback, addressing any issues or concerns, and providing information about the company's products or services. The Caller will also be expected to maintain detailed records of each call and follow up as necessary to ensure customer satisfaction.

Qualifications

Excellent verbal communication and listening skills

Ability to handle customer inquiries and provide accurate information

Strong organizational skills and attention to detail

Basic computer skills and ability to use CRM software

Ability to work independently and manage time effectively

Previous experience in a similar role is a plus

High school diploma or equivalent; additional qualifications in customer service or a related field are beneficial