Analyst - Business Operation

We're building a future where every mental health provider can deliver the full spectrum of care, including advanced interventions such as transcranial magnetic stimulation (TMS), SPRAVATO®, and others without the complexity of going it alone. We partner with mental health practices to bring these life-changing treatments to the people who need them most.

Our tech-enabled platform embeds the end-to-end infrastructure, technology, and operations directly into existing practices so providers can expand their care, and patients can finally access the treatments they deserve. Everbright is currently partnered with 75+ providers across seven markets and backed by $7M in early-stage venture capital funding.

Requirements

About the Role

We’re looking for a Business Analyst – Business Operations Enablement to join our India-based team supporting operations in the US. This is a generalist role ideal for someone with a consulting or analytical background who thrives on variety - comfortable moving between research, data analysis, project management, hiring support, IT coordination, and operational improvement initiatives.

You’ll work closely with cross-functional teams to solve high-priority business challenges, streamline processes, and build scalable systems that enable Everbright’s growth. The ideal candidate is structured, curious, and execution-driven—a hands-on operator who enjoys turning ambiguity into clarity and ideas into impact.

Responsibilities

• Support business operations across functions including hiring, IT, and core operations.
• Conduct research and data analysis to inform strategic and operational decisions.
• Build dashboards and reports to track KPIs, identify trends, and support leadership reviews.
• Manage cross-functional projects - tracking timelines, deliverables, and dependencies.
• Document and optimize processes, creating templates, SOPs, and internal playbooks.
• Assist in vendor coordination, tool implementation, and workflow improvements.
• Contribute to strategic initiatives such as cost optimization, capacity planning, and hiring operations.

Qualifications

Required Skills

Preferred Skills

Benefits

Why Join Us?

You’ll be joining at the ground floor of a mission-driven venture, working closely with the founding team to shape healthcare delivery in India. This role offers a unique mix of strategic exposure and hands-on execution, setting you up for accelerated growth in strategy, operations, and leadership.