BusinessNext - Business Analyst - CRM - IT Services / BFSI Domain

& Responsibilities :

• Deliver innovative solutions within our internal Continuous Delivery and Integration solution based on user requirements
• Build relationships with business and IT representatives at all levels, to assess, initiate, prioritize, refine, and drive appropriate technology solutions
• Develop and maintain a product roadmap for his / her delivery area that synthesizers the needs of business customers over the long and short term. Manage delivery expectations with customers
• Create, and groom a backlog of well-formed stories for implementation by the areas scrum team
• Manage and communicate tradeoff decisions between scope (value / expected ROI) and schedule (higher operating expense in longer release cycles)
• Effectively negotiate with business and IT stakeholders to prioritise work to be delivered by the Agile Scrum Team each sprint
• Excellent written and verbal business and technical communication skills, working comfortably and ably with stakeholders at the department or division level
• Must review technical solutions for compliance to business process and objectives, as well as IT standards
• Work diligently and proactively to research, respond and resolve customer issues in a timely manner
• Manage to the definitions of done from feature acceptance criteria to release to ship working software to aligned business values
• Identify trends and opportunities for process optimisation, process redesign, or development of new process / policies

Preferred Candidate Profile :

Role : Business Analyst

Industry Type : IT Services & Consulting

Department : Data Science & Analytics

Employment Type : Full Time, Permanent

Role Category : Business Intelligence & Analytics

(ref : iimjobs.com)