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Outbound SDR Manager - US SMB

Outbound SDR Manager - US SMB

ConfidentialBengaluru / Bangalore, India
5 days ago
Job description

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About The Role

As an Outbound SDR Manager, you will be responsible for leading a team of 7-8 outbound SDRs. You will also be responsible for hiring and building your team. At the crux of the role, your team will have a book of accounts and they will be responsible for generating pipeline for our Core US SMB Sales team.

Your role involves recruiting, training, and mentoring a high-performing team of SDRs while establishing clear KPIs to track and enhance performance. You will develop and implement targeted outbound sales strategies, ensuring the generation and qualification of leads that align with our ideal customer profiles.

Collaborating closely with AE's, AE Managers and marketing teams, you will manage and analyze the sales pipeline to identify trends, forecast accurately, and implement strategies that drive revenue growth. Your leadership will foster a positive, collaborative work environment, motivating the team through effective communication, regular feedback, and recognition of achievements.

Note : This role requires working EST / PST shift'

What You Will Do

  • Hire, Train, and Develop SDRs to effectively engage and qualify new business opportunities prospecting into NAMER SMB TAM
  • You have to be brilliant at Outbound talk track creation for cold calling & custom email outreaches to work with your SDRs on a day to day
  • Work side by side with your reps and coach them to handle objections and pitch Rippling in order to book demos with prospects
  • Work cross-functionally with Marketing to improve Account to Meeting Booked conversion rates from Outbound within a set of assigned accounts
  • Work cross-functionally with sales leadership to improve demos to sales qualified opportunity conversion rates
  • Strong leader that owns a specific function and is able to translate the needs of the business throughout their org

What You Will Need

  • You are an ambitious and a hands-on leader. We want people who like to be in trenches with their SDR reps which means you dont mind cold calling yourself, review cold calls of your team, help design OB strategies.
  • 2+ years of Outbound SDR management experience prospecting into Global Markets preferably US / NAMER
  • 3+ years of IC experience in a SaaS ecosystem. NAMER SaaS experience is a must
  • Proven track record of exceeding goals as an individual contributor and manager
  • Experience successfully managing teams that work in high volume sales cycles
  • Excellent communication, teamwork and people management skill
  • Ability to thrive in a fast paced environment
  • Additional Information

    Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [HIDDEN TEXT]

    Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

    Skills Required

    Cold Calling

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    Manager • Bengaluru / Bangalore, India

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