customer success associate

In-Office Pune, Maharashtra, India

Job Title : Customer Success Associate

Location : Pune

Work Mode : Work from Office

Employment Typefulltime

Experience Levelentry-level

Work Experience (years)0 - 2 Years

EducationBachelor's Degree

Experience Required

Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers

Key Responsibilities

Handle outbound calls efficiently.

Provide exceptional customer service and sales advisory.

Address customer queries and objections effectively.

Assist customers in understanding products and services.

Required Skills

Excellent English communication skills (spoken & written).

Strong objection-handling and persuasion skills.

Qualification

Any Graduation (Mandatory)

Interview Rounds

HR Round

Versant Round

Operations Round

Client Round

Working Days & Shifts

6 days a week (Rotational Week Off)

Rotational shifts

Skills : communication,persuasion skills,sales,customer,excellent english communication skills (spoken & written),skills,objection-handling skills,english

Skills Required

Persuasion Skills, Sales