Client Success Associate

Qualifications

• Bachelors Degree from four-year college or university
• 2+ years in Client Success or related SaaS experience
• Highly proficient in using Word, Excel, PowerPoint, OneDrive, Outlook
• The ability to quickly become an expert in PRGXs platform
• Project management experience is a bonus
• The ability to present findings in a polished way
• Must be a self-starter, resourceful and willing to take initiative
• Excellent verbal and exceptional written communication skills
• Excellent time management and organizational skills
• Ability to meet deadlines and complete projects as assigned
• Able to successfully interact with customers and understand the needs of each unique account team and organization
• Able to maintain professional poise and comfort leading discussions with decision makers, end-users, and IT professionals
• Willingness to be on calls with our global user base including nights and early mornings
• Willingness to participate in user testing for a few hours on a Saturday once every 2-3 months

Skills Required

Data Migration, User Training, Project Planning