Key deliverables :
- Manage daily business operations with external banks and merchant partners
- Drive enhancements in payment processes through data monitoring and analysis
- Resolve escalations and support internal teams with reporting and insights
- Coordinate technical solution implementation with cross-functional teams
Role responsibilities :
Analyze product and operations metrics to identify improvement areasCreate and manage business reports and dashboardsCollaborate with customer support and external partners to resolve issuesAddress ad-hoc data and operational queries from stakeholdersSkills Required
Power Bi, Data Analysis, Tableau, Excel, Sql