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AssociBusiness Operations Analyst, Payments

AssociBusiness Operations Analyst, Payments

ConfidentialBengaluru / Bangalore
25 days ago
Job description

Key deliverables :

  • Manage day-to-day payment operations with internal and external stakeholders including partner banks
  • Analyze transaction success rates and implement process / product improvements
  • Drive business and ad hoc reporting; support reconciliations with the finance team
  • Coordinate escalations, customer support, and maintain relationships with banks and networks

Role responsibilities :

  • Identify operational areas for technological intervention and coordinate implementation
  • Collaborate with business and technical teams for integrations and go-live activities
  • Handle internal queries, data requests, and escalations related to payment transactions
  • Maintain a customer-first attitude and drive prompt resolution of issues
  • Skills Required

    Excel, Sql, business reporting, Customer Support, Operations

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    Analyst • Bengaluru / Bangalore

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