Zyeta - Client Success Officer

Role : Client Success Officer.

Experience : 3 years.

Zyeta is much more than a design and build company we transform lives through innovative workplace design.

We strongly believe in the well-being of our employees and their families.

That is why we offer generous health and wellness programs and time away for employees of all levels.

We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed.

It inspires us to invest in our talent and support career growth.

Join us to challenge yourself with work that matters.

To succeed at Zyeta, you must be energetic, highly organized, and smart working.

You should have a passion for the brand and the ability to create exceptional client experiences.

Zyeta is proud to be an equal opportunity workplace.

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Pre-Bid Stage :

• Support Business Development Team to gather required data and documentation for the pre-qualification process.
• Identify pain points and wish lists of clients and help create documents and strategies for client engagement.
• Study the given clients business model.
• Support Business Development Team to create and validate MEDDIC (any other process-driven approach that Zyeta may adopt in the future) created by them.
• Support BD team in offering unique value propositions (uniquely tailored-commercial teaching) that Zyeta can bring to the given client.
• Evaluate the type of competency available in Zyeta team to offer the above value propositions.
• If not, plan on outsourcing the same.
• Receive feedback at every stage of the project, sensitize the team and implement.
• Aggressively respond to any client feedback and needs.

Bid Stage :

Project Execution Stage :

Project Closure Stage :

(ref : iimjobs.com)