Front Desk Executive

Company Description

Bhagwansons, established in 1964, is a renowned provider of world-class centerless grinding solutions. With over six decades of experience, the company delivers high-precision machines and customized solutions for global manufacturers. Bhagwansons is ISO 9001 : 2000 certified, ensuring quality and consistent performance. The company offers advanced centerless grinding machines, precision accessories, automation, and long-term service and support. At Bhagwansons, we engineer productivity and precision into your workflow.

Role Description

This is a full-time on-site role for a Front Desk Executive located in Ludhiana. The Front Desk Executive will be responsible for managing receptionist duties, handling customer service inquiries, and maintaining professional communication. Daily tasks will include greeting visitors, managing phone calls, scheduling appointments, and providing administrative support to the office staff.

Qualifications

Strong Interpersonal Skills

Proficient Phone Etiquette and Communication skills

Experience in Receptionist Duties and Customer Service

Ability to manage administrative tasks and support office staff

Excellent organizational and multitasking abilities

Proficiency with basic computer applications

High school diploma or equivalent; additional certification in office management is a plus

Responsibilities

Greet and welcome visitors, vendors, and clients professionally

Answer and route incoming phone calls and emails to appropriate departments

Handle incoming and outgoing couriers, parcels, and mail

Maintain records of courier dispatch and receipt

Support document filing, printing, and scanning as required

Act as a bridge between departments by routing documents, approvals, or messages.