Key Responsibilities :
Strategic Planning & Execution :
- Develop and execute business operations and growth strategies aligned with organizational goals.
- Identify new market opportunities and create expansion roadmaps for business.
Operational Excellence :
Oversee day-to-day business operations to ensure efficiency, cost optimization, and compliance with organizational standards.Implement technology-driven solutions for operational improvement and inventory management.Customer Experience & Engagement :
Enhance the in-store and omni-channel customer experience to boost satisfaction and loyalty.Monitor customer feedback to drive service improvement initiatives.Growth & Revenue Generation :
Develop innovative sales and marketing strategies to achieve revenue targets.Collaborate with cross-functional teams to launch new products and promotions tailored to market needs.Team Leadership & Development :
Build, lead, and mentor a high-performing team, ensuring alignment with the organization's vision and goals.Drive employee engagement and performance management initiatives across the business network.Market & Competitor Analysis :
Conduct regular market research to identify industry trends, consumer behaviors, and competitive benchmarks.Leverage insights to adapt strategies and maintain a competitive edge.Budgeting & Financial Management :
Prepare and manage business operational budgets, ensuring cost-efficiency without compromising quality.Monitor financial performance and implement corrective actions when necessary.Sustainability & Innovation :
Incorporate sustainable practices into business operations, ensuring environmental and social responsibility.Lead initiatives in adopting new technologies and innovative practices for continuous improvement.Qualifications and Experience :
Master's degree in Business Administration or related fields.Minimum 8 years of experience in business operations, with at least 5 years in a leadership role.Demonstrated success in driving business growth strategies and managing large-scale business networks.The ideal candidate will combine strategic vision with hands-on expertise in managing business operations across diverse formats and geographies.Skills Required
Operational Excellence, growth strategies , Operations, Revenue Generation