Senior Operations Specialist-GTM Strategy Lead for APAC-Bangalore / Mumbai / Gurgaon-T3

We help the world run better

At SAP, we keep it simple : you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll do

The candidate will be a key member of the Strategy & Transformation team in the APAC region based out of India. The role will have direct exposure to key members of the regional senior leadership team.

Responsibilities :

Global planning processes

Contribution to APAC's planning processes in collaboration with global teams, APAC GTM and APAC S&O leader including :

Multiyear business planning processes, capacity planning and the associated workforce transformation

Investment planning (outlines strategic rationale and delivers business cases to help secure funding e.g. acceleration of AI roadmap etc.)

Strategic programs

Continuously assesses performance vis a vis global strategic targets to identify and propose strategic programs (top and bottom-line) for RP and his SET - this includes but is not limited to :

Regional Financial Plan refresh

MU growth plans

Solution areas growth plans e.g. AI, Business Data Cloud

Segment growth plans, as well as engagement motions growth plans (Partner capability and capacity build, Digital hub expansion etc)

Customer innovation strategy

Employer of Choice strategy

Ensures that the regional strategic enablers are in place and hence aligns on investments across Point of Presence, GTM motions and workforce transformation

Supports the transformation part of the team in regionalizing global strategic programs (NLAC, NLT etc) as well as ensuring that recommendations coming out of strategic programs are set up for execution (workstreams / KPIs to ensure timely impact)

Connecting tissue

Represents the region's interests in global strategic program design / definitions (example NLAC) and channels global strategic programs and priorities to the region

Leverages continuously regional strategy counter parts as well as global experts for best practice identification / execution (e.g. AI, growth, Digital Hub expansion etc)

People centric growth and talent upskilling on SAP's and APAC strategy

Lives and role-models the credo : Do what's right. Make SAP better for generations to come!

Ensures that the APAC Strategy, Transformation & Operations team is fully enabled on global and regional strategic priorities e.g. GTM including what role each individual play in accelerating & realizing SAP Strategy and APAC programs.

Supports the business with enablement on SAP strategy, CS GTM strategy for existing employee groups in CS and other board areas such as CS&D, Comms, Finance, as well as APAC new hire onboarding.

What you bring

Minimum 8-10 years strategic problem-solving experience from strategy consulting firm plus or prior experience within a SAAS company in a strategy role with ability to independently :

Structure a multi-dimensional problem solving (such as 'how to improve MU cloud revenue', 'how to drive growth in certain SAP / GSSP practices, 'How to enhance regional revenue mix between public and private to drive margins')

Prioritize issues / opportunities to solve problem

Plan required analyses and data / sources needed

Execute the necessary analyses leveraging business experts

Synthesize findings

Develop recommendations to leadership using 'WHY, WHAT and HOW' storyline

SAP field experience : Solid track record in a customer-facing field role such as Customer Advisory, Services, CSM etc alternatively in a role that focuses on performance enhancement of the field e.g. Corporate Strategy, Revenue Ops, CS GTM, GSI etc

Stakeholder management Well versed in leveraging global stakeholders to unlock roadblocks (e.g., accelerating global guidance, business case approvals etc.) and leveraging regional stakeholders to support project identification, sizing and execution.

KPIs (not inclusive)

Project impact on regional performance : Regional KPIs such as cloud revenue growth, regional cloud revenue quality and efficiency

Stakeholder satisfaction : NPS for leadership stakeholders (global and regional stakeholders).

Language : Fluency in English and preferably one of the languages of the local markets are desirable.

Education : Bachelor's Degree or equivalent accreditation required master's degree, PhD or MBA Preferred

Meet your team

This team defines and executes SAP's strategy and transformation agenda across the region to drive mid-term profitable growth, enabled by clear and data-backed strategic priorities which are :

aligned with SAP's Corporate Strategy and the SAP's Global Customer Success Strategy,

bought-in and supported by the APAC regional leadership,

targeted to uncover and unlock sustained growth,

focused on driving efficiencies and revenue predictability across the region,

backed by aligned investment and capacity allocation decisions.

#SAPInternalT3

#OpsMgmtT3

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and / or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : [HIDDEN TEXT].

For SAP employees : Only permanent roles are eligible for the , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our .

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID : 434234 | Work Area : Administration | Expected Travel : 0 - 10% | Career Status : Professional | Employment Type : Regular Full Time | Additional Locations : #LI-Hybrid

Skills Required

Capacity Planning, Investment Planning, Business Planning, Stakeholder Management