Job Description
Position Title, Responsibility Level
Head of Enterprise Systems Management
Function
Global Technology, Enterprise Digital Applications
Reports to
Vice President – Enterprise Digital
Permanent / Temporary
Permanent
Span of Control
8 to 10
Location
Noida SEZ
Basic Function
- Techno-functional specialist with deep experience in one of the domain areas of Oracle Fusion – Finance, HR, Projects, Technical
- This role requires strong leadership, execution excellence, and the ability to manage multiple teams while ensuring high-quality delivery aligned with business objectives
- Bring strategic view to drive delivery and innovation on Oracle Fusion in the enterprise functions
- Drive deployment of Fusion modules
- Work in close coordination with leaders, cross-functional teams and SI partners to deliver the project
- Coordinate with Technology teams for development and System Admin related activities
- Establish capability to manage Fusion Cloud with continuous enhancements, rollouts and operational delivery
- Business partner role with leadership to drive new innovations, analytics, user experience
- Having good communication and interpersonal skills
- Capability to manage stakeholders’ expectation and escalations
Key Responsibilities
Lead end-to-end project delivery and operations for Oracle Fusion.Oversee team performance, delivery timelines, and quality benchmarks.Collaborate with business, technical, and client teams to ensure seamless execution.Manage risks, dependencies, and escalations, ensuring proactive issue resolution.Drive resource planning, utilization, and talent development within delivery teams.Ensure adherence to best practices, governance models, and compliance standards.Foster a culture of continuous improvement and innovation.Partner with leadership in driving digitization of processes across EXLBuild strong capability of Fusion Cloud in EXLManage regular upgrade of application, implement new features being introduced by OEMFocused on team development and continuous trainingManage internal stakeholdersManage external partnersPrimary Internal Interactions
Functional Heads / VPs / AVPs in functions - Finance, Business Operations, Legal, Global Technology & Growth Team.Interaction with external clients.Internal Audit and SOX - Compliances / controls in projectsPrimary External Interactions
Statutory AuditorsImplementation PartnersResourcing PartnersOrganizational Relationships
Reports To : Vice President – Enterprise Digital Applications
Supervises : Managers and Lead Assistant Managers
Skills
Technical & Process Skills
Implementation and Delivery experience in Oracle Fusion Cloud ModulesWell versed with Fusion technology landscape and how integrated solutions can be deployedStrong Techno-functional troubleshooting skills in Fusion – 50-70% Functional, 30-50% technicalAnalytical tools : Use of OTBI, Power BICreate process design documents, BRDsShould possess good verbal and written communication skillsShould be able to work independently with the senior stakeholdersHands-on experience in Oracle E-Business Suite Applications (R12) will be an added advantage.Ability to learn new technologiesAbility to think outside the box and a strong curiosity to understand and learn new thingsDemonstrated understanding of business data, proper data use / consumption, data quality, and stewardship.Ability to partner with both business and technical subject matter experts to ensure standardization of operational information and execution of enterprise-wide data governance policies and procedures.Ability to solicit followership from the functional teams to think beyond the way the things work today.Ability to align various stakeholders to a common set of standards and promote the benefits of master data quality and governanceStrong understanding of Agile, Waterfall, and hybrid delivery models.Experience in stakeholder management at executive and operational levels.Ability to drive large-scale transformation initiatives.Soft skills (Desired)
Ability to handle internal clientsTime management and workload planning skillsFocus on quality and process improvementsProject managementStrong analytical, problem-solving, and decision-making skillsSoft Skills (Minimum)
Excellent communication and customer interaction skills (Documentation, presentation, reporting, preferable exposure to international / reputed clients).Problem solving and decision making.Ability to build strong working relationships with the business user community.Education Requirements
Post Graduate or any other professional qualificationCertifications in PMP, Agile, ITIL, or relevant enterprise application domainsWork Experience Requirements
Overall, 19-20 years' experience8+ years overall experience in Oracle ERP / Fusion Techno-FunctionalExperience of Oracle Fusion implementation and Delivery ManagementExperience with multi-vendor and offshore / onshore delivery models.Knowledge of cloud-based enterprise applications and digital transformation projects.