Inviting applications for the role of assistant vice president, invoice to cash global process owner :
In this role, the global process owner (GPO) lead directs and executes the GPO roadmap to address business challenges and opportunities for key clients in the finance and accounting domain within the consumer unit. This involves using methodologies like Lean, Six Sigma, and business process re-engineering, combined with technology solutions such as agentic AI, gen AI, digital solutions, and intelligent automation. The incumbent ensures effective delivery of planned digital and automation projects, AI and machine learning projects, and Six Sigma projects (standardization), collaborating with cross-functional global leads, including the digital delivery team and client leadership. This role reports to an account transformation lead, but the responsibility for planning and delivering the GPO strategy lies with the lead Identify opportunities to modernize operations in the invoice to cash domain.
- Collaborate closely with global operations teams to pinpoint opportunities and implement innovative solutions.
- Conduct detailed assessments, including process mapping, metric gathering, and data analysis.
- Develop a transformation roadmap : Design and implement a comprehensive strategy to integrate agentic AI, gen AI, analytics, and digital capabilities across the consumer span, enhancing overall performance.
- Support the development and refinement of practices in the invoice to cash domain developing schemas for new industry verticals, refining schemas and benchmarks, providing insights, and so on.
- Expand digital offerings : Partner with existing operations teams to enhance and extend digital and analytics solutions for client organizations.
- Champion digital solutions : Advocate for digital solutions and collaborate with delivery teams to ensure successful implementation, reinforcing the overall value proposition.
- Stay informed about industry trends and emerging technologies in analytics and digital transformation, providing strategic insights and guidance.
- Manage client relationships and deliver transformation roadmaps.
- Drive continuous improvement, delivering committed productivity improvements in accounts and reducing bad benchmarks.
Qualifications we seek in you!
Minimum background :
A postgraduate degree or MBA from a leading institution.Lean Six Sigma / Green Belt certification :
Experience in driving continuous improvement using Lean Six Sigma methodology.Domain knowledge :
Extensive experience in the invoice to cash domain, having led transformations across all sub-processes like accounts receivables, cash applications, deductions, collections, and more.Proven experience (leadership in digital transformation) :
Demonstrated success in leading large-scale digital transformation programs that integrate technology, business strategy, data, and emerging technologies.Significant role in strategy development and execution, with an understanding of digital technologies such as cloud computing, data analytics, artificial intelligence (AI / gen AI / agentic AI), and automation.Leadership and interpersonal skills :
Exceptional leadership and interpersonal skills with a track record of successfully engaging clients and stakeholders across the organization. Proven success in managing cross-functional teams and driving change in complex environments.Project management skills :
Strong influencing skills and clarity of thought on effective project management are required.People leadership :
Ability to coach and mentor people. Ability to effectively influence and motivate others. Ability to work in diverse teams with multiple stakeholders.Delivers oral and written communications that have clarity and impact.Creates a team environment of accountability and commitment for reaching project goals.Must be able to work under dynamic conditions with tight deadlines to meet project schedules.Preferred qualifications / skills :
Lean Six Sigma Green Belt / Black Belt certification.PMP, CSM certifications (good to have).Exposure to agentic AI / gen AI / AI machine learning certification would be an added advantage.(ref : iimjobs.com)