Assistant Manager Collections
ConfidentialGurugram, Gurgaon / Gurugram, India5 days ago
Job descriptionGraduate / Postgraduate with 5-8 years of experience in collections / tele-calling. Must be on paper AM of Minimum 4 Years, Must be from BPO background with a team size - 50+ Strong communication, leadership, and negotiation skills. Ability to work under pressure and meet deadlines. Proficiency in MS Excel and reporting tools.
Job Summary :
We are seeking a dynamic and result-driven professional to manage and lead the tele-collection team. The role involves supervising daily collection activities, driving performance, ensuring compliance, and achieving collection targets.
Key Responsibilities :
- Manage and guide a team of tele-collection executives.
- Monitor daily performance and ensure achievement of collection targets.
- Handle escalated cases and provide resolution to customers.
- Ensure adherence to company policies, compliance, and regulatory guidelines.
- Prepare and share daily / weekly / monthly MIS reports.
- Motivate and train the team to improve productivity and efficiency.
Requirements :
How to Apply Interested Candidate can share their updated CV at [HIDDEN TEXT] or WhatsApp - 9069719390
Fill the following details -
Current CTC
Expected CTC
Notice period
Team size
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Reason for change
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Skills Required
Ms Excel, Reporting Tools
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Assistant Manager • Gurugram, Gurgaon / Gurugram, India
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