Branch Manager

Job Requirements

Job Title : Branch Manager

Job Category : Retail Banking

Department : Retail Banking >

Branch Banking >

Branch

Key Responsibilities

• Manage the day-to-day operations of the branch, including customer service, sales, and employee management
• Develop and implement strategies to achieve branch targets and goals
• Monitor and analyze branch performance, identify areas for improvement, and take corrective actions
• Ensure compliance with all banking regulations and internal policies and procedures
• Build and maintain strong relationships with customers, promoting the bank&aposs products and services
• Lead and motivate a team of branch staff, providing coaching and training as needed
• Conduct regular performance evaluations and provide feedback to employees
• Collaborate with other departments to drive business growth and enhance customer experience
• Handle customer complaints and resolve issues in a timely and professional manner
• Prepare and submit reports on branch performance and activities to senior management

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