Key Roles and Responsibilities :
Employee Relationship management and Communication :
- To be the single point of contact providing EE&R representation in the aligned process
through effective employee relations / counsel & query / grievance handling.
Conduct policy sessions during induction, training and BAU (refresher) stages.Ensure sufficient presence and visibility on the operations floor.Own and facilitate the Reward and Recognition process (including distressing) across thefloor.
Assist the floor in activities where EE&R intervention is required.Timely execution of ESAT / Dipstick &360 Surveys and carry out required action inidentified areas.
Communicate any policy / procedure updates / additions / deletions to all the concerned peoplein the process
Drive Corporate Social Responsibility initiatives :
Meet with the Team Leaders / Managers and Teams at regular intervals to understand theirconcerns and to apprise them of any HR updates - skip level meetings and One-on-ones Drive fun activities in the process
Career Progression & Performance Management :
Ensure timely communication / execution / completion of Performance Management Process(annually and bi-annually).
Facilitation & timely execution of Internal Job Postings (Lateral) in the Process.Conduct the assessment centre for promoting advisors to the next level (G Grade).Skills Required
Grievance Handling